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What is Change Management?

The Association of Change Management Professionals (ACMP) defines change management as the application of knowledge, skills, abilities, methodologies, processes, tools and techniques to move an individual or group from a current state to a future state in order to achieve expected benefits and organizational goals. Change management processes, when properly implemented, enable individuals within an organization to efficiently and effectively transition through change to achieve the organization's goals. Change management is defined as an integral part of the overall change process and ideally starts at the beginning of change.” olarak tanımlamıştır.

In short, change management is the main sum of a process application that varies according to each organisation’'s own culture, needs, process and purpose, and may include stages that vary from organisation to organisation and even from department to department. It is recommended to have a change management unit, a well designed and change management project to achieve a sucessfulll change management process. Employees who will take part in this process have to undergo a special training and/or be a Change Management Professional.

Five Main Stages (Processes) of Change Management according to ACMP Standards

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RNA is the Main Sponsor of ACMP Turkey.

Evaluate Change Impact and Organizational Readiness

In this stage, it is crucial for an organisation to be ready for change, evaluate its values and culture in general, and to analyze each department, stakeholder and individual that will take part and be affected in this change process, to evaluate the knowledge and abilities of the organisation and its employees. This stage covers the first preparation phase on how a change management process will be planned.

Formulate the Change Management Strategy

In this stage, the risks that may be encountered in the change management process, the resources of the organisation, the total budget for the change project and reports are prepared. (eg Development of Sponsorship Strategy, Stakeholder Interaction Strategy, Change Impact and Preparation Strategy, Learning and Development Strategy, Sustainability Strategy, etc.) It is the stage of sharing and integrating change management plans and strategy with stakeholders, departments and the organizstion's own functioning.

Develop the Change Management Plan

It is the stage in which the method and methodology of the change management strategy is planned in detail. It includes the design of a comprehensive “change management plan” by preparing a resource plan, sponsorship plan and stakeholder interaction, communication and learning/development plan by including which departments will be affected and how. This phase includes project management and change management integration.

Execute the Change Management Plan

In this stage, the Change Management Plan, which was made as a result of the detailed analysis and evaluations completed, is put into operation and the Change and Transformation Project is started. It is ensured that the change is implemented by including examinations and reports on adapting to change, observing and reporting the behaviors and situations that are desired to be changed, performance management, and acquiring a sustainable and continuous development-oriented organisational culture.

Complete the Change Management Effort

This stage is the final phase of the change management project.. It is checked the analyzes and results, steps and goals set at the beginning are achieved or not. It is the stage that the change process is formally terminated.

The Role of RNA Change Management in the Change Management Process

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RNA Change Management, is the main sponsor of ACMP Turkey and the first Turkish Qualified Training Provider (QEP) in the world.

We help you in the planning, designing and leading the process of the change management project. We provide accredited training for those who want to become a Certified Change Management Professional by ACMP. For more detailed information, you can visit our Organizational Change Management Training within the EPAC Framework page and contact us.

We believe that Organizational Change Capacity depends on every individual and all departments in an organisation. We evaluate your Organizational Change Capacity by conducting a general assessment to provide a measurable basis even if your organisation is not in a specific change process. We believe that the awareness of change and transformation can appear “anytime and everywhere” as an inseparable part of life. We know that Organizational Change Capacity, together with a good Change Management process, plays an important role in the longevity and sustainability of organisations.

Resource: Standard for Change Management, 2019 Association of Change Management Professionals® (ACMP®)

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